Free Shipping on orders $150 or more
Orders are shipped Monday - Friday. We do NOT offer any international shipping. Orders, for in stock merchandise, placed over the weekend or holiday will ship on the next business day. We use USPS standard and Priority shipping based upon what you choose at checkout. Tees, because they are freshly made with each order, will ship within 5 to 7 business days but most likely sooner. We work diligently to get each order correctly processed and shipped ASAP.
Everything is in stock, unless otherwise noted, except tees and anything custom. Tees are freshly made as they are ordered and then shipped immediately. In regard to tees, if you are needing additional colors and/or sizes please email KishaNicole@embellishbykishanicole.com.
Yes, for some items such as sneakers, shoes, denim jackets, and possibly a few other items. Please email our head Embellisher and Designer @ KishaNicole@embellishbykishanicole.com to inquire.
In the unlikely event you are not completely satisfied, you may return or exchange any unused and/or new items within 17 days of the date it is shipped. Please contact first before returning an item to receive an RMA number. Shipping is non-refundable on returns. Returns are not accepted for items $10 and under and clearance as they are final sale.
We strongly suggest you wash you tee (s) inside out and lay flat to dry. We do NOT suggest placing them in a dryer to dry.
Please fill out our "Contact Us" form describing your rug design and/or with an image AND desired rug size up to 5 feet. You will be provided a quote (without shipping) and projected projected timeframe within 48 hours.
Yes. There is a 50% non-refundable deposit required to start a rug project. Upon completion of your order you will be emailed/messaged pictures of your new rug and the final payment request including shipping if applicable. Once your rug is shipped you will receive a tracking number.
We highly suggest you do NOT machine wash or dry clean your rug. Spot clean with warm water and a mild detergent. Then air dry it on a flat surface.
We recommend you place it in a low traffic area, display on a table, or hang it on a wall. Keep away from flames.
Usually 2 to 5 days depending on the complexity of the design and size of the rug. But orders can take up to 2 weeks depending on how many pending orders we have at the time of the order being placed.
Acrylic yarn and primary tufting cloth or burlap with an indoor/outdoor rug or felt backing.
This is normal. Your rug may shed a lot in the first few weeks and may even shed for up to a year. Be sure to gently vacuum it with a hand held attachment and cut/snip/trim any loose or stray yarn strands. Do NOT pull the yarn strands.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.